How do I find a missing course?
Sometimes a course does not appear as expected in the My Course area. Here are a few things to check to find a missing course.
If the course is for an upcoming semester or term, an Instructor will not see the course in TCU Online until the Instructor is officially listed by the Registrar as the instructor for the course. You can check to see if you are listed as the official instructor on Class Search. If you were just added to the course, it may take up to 24 hours for the system to enroll you.
- If the course does not show up on the My Courses area when you first log into TCU Online, try scrolling to the bottom of the page and selecting View All Courses.
- On the page that opens up, you'll see a search box for you to search by your course's official name. Type in the name and then select the magnifying glass icon to the right to search.
- You can also use the dropdown Filter button on the right-hand side of search to filter by Semester, Department, or Role.
Learn how to pin commonly used courses for easier access.
How do I enroll another person into my course? (ex: TA)
Courses offered with the Registrar are automatically enrolled with the assigned faculty and enrolled students and auditors. New add/drops are processed every 24 hours.
If you have additional users who need to be enrolled in your course, please complete the form below. Requests for enrollments must come from a Professor in the course.
To go the TCU Online My Home page, which is the page you land on when you first log into TCU Online. If you are already in TCU Online, click on the small house icon in the upper left-hand corner of this page.
Click on the Instructor Resources dropdown and choose Request to Enroll Additional Users.
A new tab or window will open where you will find a form you can fill out to add additional people to your course and select what role you would like each of them to have.
Use a new form for each class you want a person to be added to. As this is a manual enrollment, you will receive a confirmation email after we have completed your request.
IMPORTANT NOTE: Students who are enrolled in a course officially with the registrar MUST remain as a Student in the course. They cannot be promoted to have any authoring or grading rights in the course.
How do I activate my course so students can see it?
How do I set up my course's gradebook?
How do I copy one course's content to another course?
How do I email my students?
Instructors have three ways to email students: to a whole course, to specific students in a course, and to all students across multiple courses.
To email all of your students in a particular course, use the following steps:
Go to the course you would like to email.
Select the dropdown People, then select Classlist.
Select the button Email Classlist to email everyone in the course.
To email selected students in a particular course, use the following steps:
Go to the course where the students you would like to email are enrolled.
Select the dropdown People, then select Classlist.
Use the small left-hand boxes to select the students you would like to email (see Step 1 below). Then select Email (see Step 2 below). It will send the email BCC so they will not see each other on the email.
- Note: If students seem to be missing from the Classlist, scroll to the bottom of the page and change the number of students displayed per page (up to 200).
How do I get help with password issues?
All TCU users will login with their TCU network login credentials (The same you use for my.TCU). Any issues with passwords should be directed to TCU’s IT department. Start first by going to http://password.tcu.edu. If you need additional assistance, call 817-257-5855.
I am enrolled in a course in My.TCU, but I cannot see or access the course in TCU Online.
How do I find or access my missing course?
There are four common reasons you may not be able to see or access your course:
You Just Enrolled in the Course in My.TCU: Enrollments into TCU Online are not instantaneous; add/drops are handled a few times a day from the Registrar (My.TCU) into TCU Online. It could take up to 24 hours for you to be added to the course.
The Instructor Hasn't Activated the Course: Your instructor must activate the course for students to be able to access it when classes officially start. Begin by asking your instructor if the course will use TCU Online.
The Instructor Isn't Using TCU Online: It’s also possible that your instructor is not using TCU Online for the course. Begin by asking your instructor if the course will use TCU Online.
- It Is Before the Course Officially Starts: Students are unable to see courses prior to the first day of the semester. If your instructor has activated the course, access will begin at 12:01 AM on the first day of the semester.
Note: If 24 hours have passed since enrolling in the course (in My.TCU) AND you have confirmed with your instructor that TCU Online is being used for the course, the course is activated, and it is past the official start date, then please report this by emailing email@example.com and include 1) your TCU ID number and 2) the course number and section.
How do I set up notifications about grades or what's due?
Get the latest updates for your courses by enabling notifications. The Notifications Tool can send updates via text or email when new announcements are posted, grades are available (including the score), as well as reminder texts for upcoming assignments and quizzes if the instructor has set up due dates in TCU Online.
Learn how to set up your notifications.
How do I see my grades, class progress, and course schedule?
There are a few different ways for you to keep track of how you are doing in a course.
- Grades: To view the grades your instructor has entered for you in a course, go to the class you would like to check and select the dropdown Assessment, then Grades.
- Class Progress: To view the grades your instructor has entered for you, as well as additional details about your engagement in the course, go to the class you would like to check and select the dropdown Assessment, then Class Progress. For some classes you can see your Current Grade, Maximum Grade, and Minimum Grade, if your instructor has allowed this feature.
- Course Schedule: If your instructor set up Due Dates in your TCU Online course, you will be able to view upcoming due dates for assignments, quizzes, and discussions but selecting Content, then Course Schedule.